Terms & Conditions

Payment

Payment can be cash or bank transfer. I cannot accept cheques. 50% deposit required on all orders.

Cancellations

Cancellation for orders can be made two weeks prior to the due date for a full refund. shorter notice will be calculated at full price.

Satisfaction

If for any reason you are not entirely satisfied with your order, please contact me straight away in order for me to resolve your issue. Please note all cakes are photographed immediately to collection or immediately after delivery, so photographic evidence or a sample of the cake is essential, but please be assured I will endeavour to resolve the problem to a satisfactory conclusion for you.

Delivery

I can deliver to a venue of your choice within Aberdeen City free of charge. For Aberdeenshire a £25 delivery charge applies, and for Moray area a charge of £35 applies. All delivery charges have to be paid at the time of placing your order.

Collection

If you collect your cake Tickety Boo Cakes cannot be held responsible for any cakes damaged in transit.

YOU ARE RESPONSIBLE FOR PROVIDING A SECURE AND APPROPRIATE TABLE FOR THE CAKE(S)